FTD FAQ & Discussion

33 FTD discussions

Where does FTD deliver? Do they deliver outside the USA?

Is Canada or other countries included or is this strictly a USA based company?

Vicki Perry asked this on May 18, 2012 Posted in FTD2 answers — Last reply 79 months ago

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Posted on May 18, 2012
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More FTD Discussions

Have there ever been coupon codes available for ftd.com?

We're researching this question now. Our team is checking FTD's customer service pages and FAQs and other online sources for an answer. We may also contact FTD directly to get more information about this question.
FTD's promo code support is rated:
0.0 - 0 ratings
Answered on Jun 19, 2018 Posted in FTD1 answer — Last reply today

Can I use my debit card, prepaid card, or a Visa gift card at FTD?

Yes, you can pay at ftd.com using a debit card, Visa prepaid card, or other prepaid debit cards. FTD does accept most debit cards and prepaid gift cards. See their customer service page for additional details on their payment policies. Hope you're able to checkout with your debit card. Let us know i...
FTD's debit & prepaid card support is rated:
5.0 - 1 rating
Answered on Jun 17, 2018 Posted in FTD2 answers — Last reply 3 days ago

Does FTD have a senior discount policy?

Based on our research, it appears unlikely that FTD offers any special discounts for seniors. Check this page for more information about FTD's senior discounts and offers.
FTD's senior discount policies is rated:
4.0 - 1 rating
Answered on May 18, 2018 Posted in FTD2 answers — Last reply 4 weeks ago

Does FTD accept Google Pay?

We couldn't find a definitive answer to whether FTD accepts Google Pay on their website. You may check out this page for any updated information on their Google Pay policies. Also, check their homepage for any updates to their payment policies.
FTD's Google Pay support is rated:
4.0 - 1 rating
Answered on May 3, 2018 Posted in FTD2 answers — Last reply 2 months ago

Does FTD take PayPal for payment?

Yes, FTD does take PayPal for checking out. You can use your PayPal account or PayPal credit card to pay on FTD's e-commerce store. Read more information on FTD's PayPal policies here. Good luck with your shopping! If you can't find the information in the link above, you might be able to find more i...
FTD's PayPal support is rated:
5.0 - 1 rating
Answered on May 2, 2018 Posted in FTD2 answers — Last reply 2 months ago

Where is FTD's Facebook, YouTube, Instagram, Snapchat, and other pages?

Yes, FTD does have social media pages. We've aggregated the links to all their social pages here:Twitter feedFacebook pagePinterest pageInstagram profileYouTube channelLinkedin profileGood luck finding FTD's social media pages. You can also check out their homepage for additional information on thei...
FTD's social media presence is rated:
5.0 - 1 rating
Answered on Apr 20, 2018 Posted in FTD2 answers — Last reply 2 months ago

Does FTD offer a mobile app for iPhone, iPad, or Android?

Our team of shopping analysts is out looking for the answer to this question now. We source our answers from FTD's website and customer service pages and by working with FTD directly to find the correct answer to this question. Check back later to find the answer to this question.
FTD's mobile app availability is rated:
4.0 - 1 rating
Answered on Apr 18, 2018 Posted in FTD1 answer — Last reply 2 months ago

Does FTD have an affiliate program? Has anyone used it?

Yes, FTD does work with affiliates. To become an affiliate for FTD, visit their affiliate program information page here. If you can't locate the information using the link above, you can also find additional information on FTD's programs on their homepage here. Hope this helps!
FTD's affiliate programs is rated:
5.0 - 1 rating
Answered on Apr 3, 2018 Posted in FTD2 answers — Last reply 3 months ago

Can I get my money back if I'm not satisfied with my FTD purchase?

Yes, FTD has a money-back guarantee so that you can get a refund if you're unsatisfied with your purchase. Learn more about it here. Also visit their homepage to learn more about FTD.
FTD's money-back guarantee policy is rated:
5.0 - 1 rating
Answered on Apr 3, 2018 Posted in FTD1 answer — Last reply 3 months ago

Does FTD price match?

It looks like FTD does not do price matching at this time. To get the latest on FTD's price matching policies, you should check out FTD's customer service page here. We also recommend checking FTD's homepage to see if they have any updated information on price adjustments or price matching.
FTD's price matching policies is rated:
3.0 - 1 rating
Answered on Jun 9, 2017 Posted in FTD1 answer — Last reply 13 months ago

Does FTD accept Apple Pay?

No, FTD does not currently accept Apple Pay. You can find additional information on their website here. You might also find more information about FTD's payment methods and Apple Pay policies on their main page.
FTD's Apple Pay support is rated:
1.0 - 1 rating
Answered on Jun 8, 2017 Posted in FTD1 answer — Last reply 13 months ago

Does FTD offer free returns? What's their exchange policy?

Yes, FTD does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here. You might also check out FTD's homepage for additional pages with information on returns and exchanges.
FTD's returns & exchanges policies is rated:
4.0 - 3 ratings
Answered on Jun 7, 2017 Posted in FTD1 answer — Last reply 13 months ago

Does FTD offer flower arrangements/deliveries for huge gatherings like weddings? Do they offer discounts for bulk deliveries?

Yes, FTD does offer flower arrangements and deliveries for large events such as a wedding.  Through their website, a customer can consult with a FTD florist to arrange the colors and number of flowers and bouquets required.  The company generally does not sell bulk flowers but delivery can...
Teresa Conti answered this on Aug 21, 2012 Posted in FTD1 answer — Last reply 76 months ago

If you've received flowers from FTD , how is the quality of the flowers and bouquets they deliver?

answered this on Dec 31, 1969 Posted in FTD1 answer — Last reply 77 months ago

Does FTD ship internationally? Which countries do they ship to?

Yes, FTD ships orders to International countries. The list of eligible countries for International shipping can be viewed at the source link provided below. Domestic and International orders are shipped via Standard, 2-Day, Next-Day, Saturday, FedEx and UPS delivery methods. The customer service can...
TinTinB answered this on Jul 31, 2012 Posted in FTD2 answers — Last reply 77 months ago

Does FTD let you cancel an order? What's the minimum cutoff time for canceling?

Orders with FTD can be canceled up until the time the order is shipped. If the order has already been delivered or is enroute to its destination, the order cannot be canceled. To cancel an order that is scheduled to be delivered by an FTD florist, you must fill out this cancellation form. If the or...
Daughter of Maat answered this on Jul 30, 2012 Posted in FTD1 answer — Last reply 77 months ago

How good is FTD's money back guarantee? Do they refund your money if an order is late?

FTD does not guarantee delivery at a select time of day. They do, however, guarantee delivery on the same day if the order is placed by 2:00pm in the time zone in which the recipient is located. On Sundays. the order must be placed by 1:00pm. Exotic flowers and plants as well as perishable items req...
Daughter of Maat answered this on Jul 30, 2012 Posted in FTD1 answer — Last reply 77 months ago

Does FTD accept debit cards or personal checks?

FTD accepts all major credit cards (Visa, MasterCard, Discover, Diners Club, Carte Blanche), as well as Paypal, and Bill Me Later. Debit cards are accepted as long as they have the Visa, or MasterCard logo on them. However, PIN numbers cannot be used. Personal checks and money orders are not accepte...
Daughter of Maat answered this on Jul 30, 2012 Posted in FTD1 answer — Last reply 77 months ago

FTD is a well-known floral delivery company. What have they got over the other floral companies?

I wrote a review on this company some time back. Most people use them when they need flowers for any occasion. This allows them to be more competitive with their pricing. They sometimes have coupons available. They are more experienced than most of the other companies. They have an extensive ne...
Sharifa Sanderson answered this on May 18, 2012 Posted in FTD1 answer — Last reply 79 months ago

Does FTD offer discounts to military families and veterans?

You can check this page for more information about FTD's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special offers...
FTD's military discount policies is rated:
3.0 - 1 rating
Answered on May 30, 2017 Posted in FTD1 answer — Last reply 242 months ago

Does FTD offer free shipping?

Unfortunately, FTD does not offer free shipping as a matter of store policy. They may offer discounted shipping promotions from time to time, but they do not have an ongoing free delivery policy. Check out more information on FTD's shipping policies on their customer service page. If you cannot find...
FTD's free shipping policies is rated:
1.0 - 1 rating
Answered on May 27, 2017 Posted in FTD1 answer — Last reply 242 months ago