How good is FTD's money back guarantee? Do they refund your money if an order is late?
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FTD does not guarantee delivery at a select time of day. They do, however, guarantee delivery on the same day if the order is placed by 2:00pm in the time zone in which the recipient is located. On Sundays. the order must be placed by 1:00pm. Exotic flowers and plants as well as perishable items require Next-Day delivery and can only be delivered Monday through Saturday. Funeral arrangements require additional time for delivery.